Employee Experience

Celebrate Customer Experience day? Better celebrate Transformations!

Celebrating the CX Day, we should be happy that Customer Experience methods & culture are now a critical part of every transformation

5 easy steps to adapt your bonus & performance system to Agile & OKRs

Who achieves results in an agile environment? Probably more often an entire team or project than any individual.

10 PROFESSIONAL SKILLS YOU NEED TO UPGRADE TO SUCCEED

Success is one of the most common keywords that is searched on Google. Usually, It goes with “how to succeed”, “success before 30 years...

To be ALIGNED or not to be?

Business Transformation does not have to start with tools or methodologies like OKRs but the willingness to align your workforce and teams.

Complaints? Don't hide them, see them as an opportunity!

In business, It’s normal to receive a number of complaints from customers on a daily basis.

A great Employee Experience leads to motivated staff but not delighted customer

To achieve great customer experience you need more than just to focus on giving your employees a great place to work and interact.

Customer Experience starts with your Employees!

How schools and universities can serve their diverse customers better with superior employee experience. How is it possible to create...