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Updated: Mar 20, 2021

Success is one of the most common keywords that is searched on Google. Usually, It goes with “how to succeed”, “success before 30 years old”. It is obvious that people thrive for achieving success day by day.

However, in order to thrive in this difficult environment, did you “arm” yourself enough?

Professional Skills for 2021

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Let’s have a look at a list of 10 professional skills that are top-of-mind of the firms when looking for potential employees. You do not need to have all of them to be successful, but some will improve your position and make you stand out of the crowd.

1. Handling of social and digital media

Having a solid knowledge of new social and digital media enables you to catch up with new trends on time and align them with your products/services; which keeps your company up-to-date in the customers’ minds. Thanks to that, you not only can maintain the loyalty of existing customers, but also attract potential customers.

2. Project management

In terms of project management, the factors lead to success are not only flawless planning; It involves long-term tracking, synergizing and improving project management. Hence, training yourself with this skill could ensure your work does not go off the rails and lose focus.

3. Customer service & customer experience

If you let 1 customer down, you are going to say goodbye to 40 potential customers, who are their relatives, friends, partners, etc. Apparently, when shopping online is in its heyday, It’s time for you to look back, whether your customer service skill is qualified enough? Customer service is not only on the stage of delivering your products or providing your services. This skill requires you to fulfill their customer journey, keep their always update and treat them as the way they want to be treated.

4. Team & Action Management

People are one of the key factors that conduct your plan on paper into reality successfully. Team management skills allow you to keep your team members ontrack, no matter how far away they are. Particularly, when being a leader position, excelling at this skill gives you a capability of maintaining the motivation of working, in spite of differences of cultures, personalities and perspectives.

5. Google ads, SEO

When people prefer to make decisions rationally not heuristically, to ensure the rate of success and decrease the risk of failure; having skills at analyzing the statistics from Google ads, SEO enables you to come up with practical ideas which are customized to your target markets, target audiences.

6. UI/UX

Nowadays, when people are overwhelmed in their paradox, an eye-catching and user-friendly design would be put at the top of mind list of customers and bring you close to success. It can be your website, blogs, links, etc; any touching points that a customer can interact with your company. Learning to excel at these skills is not easy but not too hard to nail. Start now or never!

Business Skills 2021

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7. Business analysis

This skill is crucial for you to utilize the database, down scale the large volume of data to define the strategies for each segment and optimize the statistics to build the plan effectively. In this day and age, you can easily get a huge amount of data from agencies or on websites, but not everyone knows how to use it properly. Having that skill can bridge the gap between you and success.

8. Affiliate marketing

From the customer's point of view, this could be seen as a non-advertising way of paid marketing of companies. If you want to reach out to your customers, affiliate marketing is not a bad tactic. Acknowledging that can help you choose the right channel or person to set partnership with, make sure they are consistent and transparent with what the company does.

9. Sales

Sales bring profit to your company so you can not ignore this skill. In order to not be stuck in clutters, salesmen play an important role in giving the satisfied solution that solves customers’ issue. If you can do that, customers will not hesitate to purchase; and your business will succeed.

10. Business development

This business development skill requires people to have a widened vision and an ability of understanding statistics, analyzing situations to define the next step for a team or an organization. As a leader or manager, the skill is needed to maintain the success of your business.

These are 10 skills that can really change the “game” and help you succeed! At Asia PMO, we are proud to have experts that can give you advice on improving and implementing these skillsets in your daily work, your teams and organization

Contact us - ASIA PMO or visits our SERVICE PAGE for more information.



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