How OKRs create customer-centric behavior
The shift to focus on how every ones job creates valuable impact can stipulate a customer mindset in the entire company.
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Carsten Ley
- May 7, 2021
- 4 min
The Power of Peer Groups for Employee Experience
How peer groups can foster a company culture without a traditional top-down approach to employee experience transformation
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Carsten Ley
- Nov 15, 2020
- 3 min
Customer Experience starts with your Employees!
How schools and universities can serve their diverse customers better with superior employee experience. How is it possible to create...
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