Are you ready to unlock your team's full potential and drive exceptional results? Our strategy workshop is designed to do just that. By aligning our team around a shared vision and clear objectives, we'll break down silos, enhance collaboration, and create a powerful force for achieving our strategic goals. Get ready for a dynamic and interactive experience that will leave your team energized, aligned, and ready to conquer your ambitious targets, here are some key takeaways, contact us for our support to facilitate the workshop for you and your team.
Is everybody clear about your Mission (M), Vision (V) & Values?
Mission (M): This defines the organization's core purpose and reason for existence. It answers the question: "What do we do?" A strong mission statement is concise, action-oriented, and inspires commitment. For example, a mission statement might be "To provide high-quality education to underserved communities."
Vision (V): This describes the desired future state the organization aims to achieve. It answers the question: "What do we want to become?" A vision statement is aspirational and paints a picture of a successful future. An example might be "To be the leading provider of educational opportunities, empowering individuals and transforming lives."
Values: These are the fundamental beliefs and principles that guide the organization's actions and decision-making. They answer the question: "How do we behave?" Values often include things like integrity, innovation, teamwork, customer focus, and social responsibility.
To further clarify understanding, it's helpful to:
Discuss and review: Regularly revisit and discuss the mission, vision, and values to ensure they remain relevant and understood
Seek feedback: Encourage open communication and gather feedback to identify any areas of confusion or disagreement.
Communicate clearly: Ensure these statements are clearly communicate and clear o all members of the organization.
In short, the question is a crucial check-in to ensure everyone within a group is aligned on their fundamental purpose, goals, and guiding principles.
Is your Strategy (S) for 2-5 years updated and communicated?
This outlines the organization's plan to achieve its vision. It's a roadmap that details the key objectives, initiatives, and resources needed to reach the desired future state within a specific timeframe (in this case, 2-5 years).
A robust strategy should be:
Based on a SWOT and TOWS analysis
Take into account the update market, internal and external factors
Care about all stakeholders (customer, staff, partners, suppliers, etc.)
Well aligned and communicated with feedback opportunities
In conclusion, the question highlights the importance of a dynamic and well-communicated long-term plan. A stale or poorly understood strategy can severely hinder an organization's ability to adapt and thrive.
Are your 2025 targets clear and aligned with MVS?
2025 Targets should be are specific, measurable, achievable, relevant, and time-bound (SMART) goals the organization aims to achieve by the end of 2025. They represent the concrete steps needed to progress towards the broader vision and mission. Examples could include revenue targets, market share goals, product launches, or efficiency improvements.
Clear: Targets must be unambiguous and easily understood by everyone involved. Vague or conflicting targets create confusion and hinder progress. Clarity ensures everyone is working towards the same objectives.
Aligned with Mission, Vision, and Strategy: This is crucial. Targets must directly contribute to the overarching mission and vision. They should be logical steps within the broader strategic plan outlined for achieving the long-term goals. Misalignment leads to wasted resources and efforts that don't contribute to the overall organizational objectives.
To ensure alignment, consider these steps:
Cascading Goals: Break down the overarching vision and strategic objectives into smaller, more manageable targets for specific teams and individuals. This ensures everyone understands how their contributions fit into the bigger picture.
Regular Monitoring and Review: Track progress against targets regularly and adjust as needed. This allows for early identification of potential roadblocks and ensures the targets remain relevant and attainable.
Feedback Mechanisms: Establish channels for feedback and open communication to address any misalignment or concerns regarding the targets.
Use of OKRs (Objectives & Key Results) or KPIs (Key Performance Indicators): Define and track specific, measurable KRs or KPIs that accurately reflect progress towards each target. This provides objective data to assess team performances (OKRs) or individual performances (KPIs) and make informed adjustments.
In summary, the question emphasizes the importance of establishing short-term goals (2025 targets) that are well-defined and directly support the organization's long-term aspirations (Mission, Vision, and Strategy). Without this alignment, efforts may be fragmented, and the organization risks failing to achieve its overall objectives.
Do you have targets reflecting business or consumer needs rather than department or organisation structures?
OKRs focus more on projects and agile way of working that means if we use OKRs we should focus on business or consumer driven objectives rather than siloing them into departments or teams.
Targets reflecting business or consumer needs: These targets are driven by market analysis, customer feedback, and an understanding of unmet needs. They focus on delivering value to customers and achieving market success. Examples might include increasing customer satisfaction scores, expanding market share in a specific segment, or developing new products that address a clear customer need. These targets are outward-facing, focusing on the external environment.
Targets reflecting department or organizational structures: These targets are often internally focused, concentrating on departmental efficiency or internal processes. While important for internal operations, they may not directly translate to business success or customer satisfaction. Examples might include reducing departmental overhead costs, improving internal communication, or meeting internal process deadlines. These targets are inward-facing, focusing on organizational efficiency.
To ensure targets reflect business and consumer needs, consider:
Market Research: Conduct thorough market research to understand customer preferences, needs, and pain points.
Customer Feedback Mechanisms: Implement robust systems for gathering customer feedback, including surveys, reviews, and focus groups.
Value Proposition: Clearly define the organization's value proposition and ensure targets support delivering that value to customers.
External Benchmarking: Compare the organization's performance to industry competitors to understand market trends and opportunities.
Prioritization: Prioritize targets that directly impact customer satisfaction and business outcomes over purely internal metrics.
Alignment Across Departments: Ensure that departmental targets align with the overall business strategy focused on customer needs.
In summary, the question urges a shift from an inward-looking, structure-driven approach to an outward-looking, customer-centric approach to target setting. A customer-centric focus increases the likelihood of achieving business success and sustainable growth.
Do you enable project & team work against your targets in your strategy workshop to drive results?
Enable Project Work: This refers to the systems and processes in place to support the execution of projects designed to achieve specific targets. Effective project enablement includes the ability to form cross-functional expert teams and to put the best and most adequate resources together no matter from which team or department.
Enable Team Work: This focuses on fostering a collaborative environment that supports effective teamwork. Agile management methods and leadership techniques support collaboration.
Achieving targets and project outcomes requires not only setting them correctly but also ensuring the organizational structure, processes, and culture facilitate effective project and team work.
If you are in the midst of your target preparation and need support, please reach out to us. We make sure that your Mission, Vision, Strategy align to yearly targets and short-term OKRs / KPIs and project deliverables. We also facilitate to get bottom-up feedback from your staff and clients to have actionable and clear targets!
For more information how to implement OKRs successfully please contact us on transform@asiapmo.com or on our contact form.
This blog was written by Carsten Ley, Entrepreneur, Enabler & Project Lead in Customer Experience, Project & Business Transformation leading large scale project implementations in Retail, E-commerce, Banking, Consulting & Experience Management for companies like Deloitte Germany, VW Mexico, Rolls-Royce UK, Lazada Vietnam and H&M South East Asia. He founded 2018 Asia PMO, a consulting firm focussing on getting clients fast and efficient into implementation of company objectives, customer & employee experience improvements to foster a result- and team-oriented environment.
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