Facing project challenges? We provide solutions. Specializing in project recovery, scope management, and resource allocation, we bring derailed projects back on track. Using best-practice methodologies from over local and global 50 project implementation , we guarantee improved project performance and enhanced stakeholder satisfaction to get your projects back on track.

Focusing solely on business results neglects the deeper, more sustainable impact of a positive and well-defined company culture

Transforming Vietnam’s entrenched shopping culture into a more structured acceptance of single and multi-chain loyalty programs

Celebrating the CX Day, we should be happy that Customer Experience methods & culture are now a critical part of every transformation

Being a startup does not prevent you from organizing your goals, workload and teams in a structured way.

Calling the super friendly New Zealand Visa hotline to be told that the progress is pending and they cannot do anything, makes no sense

Designing & prototyping a MVP (Minimum Viable Product) is not only a chance to enter a market fast but also to provide a simple experience

To achieve great customer experience you need more than just to focus on giving your employees a great place to work and interact.

How schools and universities can serve their diverse customers better with superior employee experience. How is it possible to create...

Customer-centric survey design starts with thinking what the customer wants.