Carsten LeyOct 3, 20233 minCelebrate Customer Experience day? Better celebrate Transformations!Celebrating the CX Day, we should be happy that Customer Experience methods & culture are now a critical part of every transformation
Carsten LeyApr 18, 20234 minIs a lack of organization holding back your startup? How to organize a startup Being a startup does not prevent you from organizing your goals, workload and teams in a structured way.
Carsten LeyFeb 2, 20234 minA Hotline should help, not just answer!Calling the super friendly New Zealand Visa hotline to be told that the progress is pending and they cannot do anything, makes no sense
Carsten LeyJun 23, 20213 minDoes your MVP really focus on Customer?Designing & prototyping a MVP (Minimum Viable Product) is not only a chance to enter a market fast but also to provide a simple experience