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Experience Mgmt. Workshop
Wed, Jun 03
|EuroCham Vietnam
Join EuroCham's live training to gain insights about Experience Management
Registration is Closed
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Time & Location
Jun 03, 2020, 9:00 AM – 12:00 PM GMT+7
EuroCham Vietnam, 5B Đ. Tôn Đức Thắng, Bến Nghé, Quận 1, Hồ Chí Minh, Vietnam
About the event
LEARNING OVERVIEW
This workshop will provide you with the knowledge needed to understand Experience Management. We will focus on Customer and Employee Experience, explain why is it so important and give you a structured approach how to measure, manage and excel both for your customers and employees.
LEARNING OBJECTIVES
Understand what is Customer & Employee Experience
Understand how to measure Customer & Employee Experience
Which steps to take to win fans and engaged employees
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