top of page

Free Customer Experience Intro Webinar

Mon, Jul 12

|

Free Customer Experience Intro Webinar

How to give customer an amazing end to end experience which they like to share and recommend!

Registration is Closed
See other events
Free Customer Experience Intro Webinar
Free Customer Experience Intro Webinar

Time & Location

Jul 12, 2021, 4:00 PM – 5:00 PM GMT+7

Free Customer Experience Intro Webinar

Guests

About the event

Introduction to Customer Experience:

- What is Experience Management

- What are common tools & techniques (Persona & Journey mapping)

- Understand your Customer - Analyze their feedback - Act on the feedback - Measure the impact

- What is a customer centric culture

- Customer service, handling complaints, engagement tools, loyalty program and more

Share this event

bottom of page