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Wed, Jun 15


Kota Jakarta Barat


he NXT CX Summit returns on Wednesday, 15, 16 June 2022 for its 6th edition, and brings together over 120 attendees, 20 speakers and 8 sponsors to meet, network, and share their ideas on the latest technologies and strategies within the CX space. Join the discussion virtually

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Time & Location

Jun 15, 2022, 8:00 AM GMT+7 – Jun 16, 2022, 5:00 PM GMT+7

Kota Jakarta Barat, Blok B13, Jl. Taman Palem Lestari No.1, Cengkareng Bar., Kecamatan Cengkareng, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11730, Indonesia

About the event

By 2025, Asia Pacific’s e-commerce sales are expected to reach USD 2 trillion. Consumers are increasingly connecting and shopping through online platforms unlocking tremendous opportunities for businesses of all kinds. In today’s customer-driven market, customer experience (CX) is becoming an increasingly important aspect of competitive success.

Customer-centric strategies complemented by cutting-edge technologies that help businesses effectively manage and harness customer data are instrumental in providing the personalised experience that new-age customers demand. With global CX technology spending forecasted to reach USD 641 billion by end of 2022, business leaders must put CX as the forefront of their growth strategies.

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